Frequently Asked Questions.

1. How long does it take to make a bag?

 

Ready-made bags: Ship within same day to 7 working days depending on location.

 

Custom orders: Usually 7-21 working days depending on the design.

 

2. Do you offer discounts?

 

No, all prices are fixed. Each bag is handmade with love, quality, and attention to detail 💕. Though we're working on giving store credit to regular shoppers as a thank-you. 

 

3. Can I return or get a refund?

 

Only if the item is wrong, damaged, or defective. Please see our Refund Policy for details.

 

4. What payment methods do you accept?

 

Bank transfer, card payments, or PayPal (for international orders).

 

5. Do you ship worldwide?

 

Yes 🌍. Shipping fees and delivery times vary depending on location.

 

6. Will my bag look exactly like the photo?

 

Each bag is handmade, so there may be slight variations — but that’s what makes yours one-of-a-kind ✨.

 

7. Can I customize my bag?

 

Yes! You can choose colors, patterns, and sometimes even size. Just send us your request when ordering.

 

8. How do I care for my beaded bag?

 

Keep away from harsh chemicals, constant sunlight, avoid dropping/dragging on hard/rough surfaces, and store in a soft pouch when not in use.

 

9. What if my order is urgent?

 

Please let us know before ordering. We’ll confirm if we can meet your timeline. Extra fees will be incurred.

 

10. How do I place an order?

 

Simply choose your design, confirm your details with us, and make payment. Once confirmed, we’ll begin processing your order.

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